Event entity
SMBC Summit is run by Solo Mothers by Choice Summit.
ORDER SUMMARY
| Item | Details |
|---|---|
| Business | ABN 55 799 027 785, trading as Solo Mothers by Choice Summit |
| Business Contact | Name: SMBC Summit Team Email: hello@smbcsummit.com Address: 3 King William Rd, Unley SA 5061 |
| Summit | Solo Mothers by Choice Summit 2026 |
| Summit Website | https://smbcsummit.com |
| Summit Dates | Main Summit: 14 to 17 November 2026 │ VIP Day: 18 November 2026 |
| Ticket or Package | ‘Founding Stage’: Essentials Pass / Summit Pass / VIP Pass / Professional Pass |
| Products | Essentials Pass: access to each eligible Summit session Day1-4 for 24 hours from the time it is made available. Summit Pass: access to all Summit content Day1-4 and replays until 14 February 2027. VIP Pass: all Summit Pass inclusions _+ VIP Day, MP3 audio downloads, post-event resources and replays until 14 February 2027. Professional Pass: all VIP Pass inclusions, professional board access, a professional development certificate on request and replays until 14 May 2027. n.b. VIP Day: included with the VIP Pass and Professional Pass, in addition to access to the 4-day Main Summit. |
| Services | Essentials Pass: online access to eligible Summit sessions during their respective 24-hour access windows from 14 to 17 November 2026. Summit Pass: online access to the main Summit from 14 to 17 November 2026. VIP Pass: all Summit Pass services and access to VIP Day on 18 November 2026. Professional Pass: all VIP Pass services and access to the professional board, subject to any eligibility, verification, approval and participation requirements notified by the Business. |
| Specifications | As set out in Schedule 1 and in the description of the selected Ticket or Package displayed at the time of purchase. |
| Delivery Format | Online delivery through the Website and any third-party event, streaming, video, communication or content platform notified by the Business. |
| Live Access Period | Essentials Pass and Summit Pass: 14 to 17 November 2026, subject to the session schedule and the access rights included in the selected Ticket or Package. VIP Pass and Professional Pass: 14 to 18 November 2026, including VIP Day on 18 November 2026. |
| Replay Access Period | Essentials Pass: each eligible session expires 24 hours after it is first made available. Summit Pass: until 14 February 2027. VIP Pass: until 14 February 2027. Professional Pass: until 14 May 2027. |
| Sales Stage | Founding |
| Fees | Essentials Pass $77 inclusive of GST unless expressly stated otherwise before purchase. Summit Pass $117 inclusive of GST unless expressly stated otherwise before purchase. VIP Pass $157 inclusive of GST unless expressly stated otherwise before purchase. Professional Pass $207 inclusive of GST unless expressly stated otherwise before purchase. N.b. For a Professional Pass, the applicable price is calculated by reference to the number of Seats purchased. |
| Payment Due | Full payment at checkout |
| Payment Method | Stripe, Paypal |
| Refund and Cancellation Terms | Tickets for the SMBC Summit 2026 may be refunded within 21 days of purchase, provided that summit content has not yet been released. Once sessions begin releasing on 14 November 2026, no refunds will be issued regardless of when the ticket was purchased. To request a refund within the eligible window, contact us at hello@smbcsummit.com with your name, email address, and proof of purchase. Approved refunds will be returned to the original payment method within 30 business days. If you are unable to attend, your ticket may be transferred to another person at no charge. To arrange a transfer, contact us at hello@smbcsummit.com before 7 November 2026 with the name and email address of the person you are transferring to. In the unlikely event that the SMBC Summit 2026 is cancelled by the organiser, all registered participants will receive a full refund regardless of the above conditions. This policy does not limit or exclude any rights you may have under the Australian Consumer Law or the consumer protection laws of your jurisdiction. |
| Ticket Transfer | Permitted subject to written request and approval from the Business. |
| Participant Access | Access is personal to the registered Participant and must not be shared, transferred or made available to another person except as expressly permitted in writing by the Business. Where a Professional Pass includes multiple Seats, each Seat must be separately allocated to one individual approved or accepted by the Business and must not be shared. |
| Technical Requirements | The Participant must have a compatible internet-enabled device, reliable internet connection, current browser, valid email address and any third-party account or application notified by the Business. |
| Professional Disclaimer | The Products and Services are for general educational and informational purposes only and do not constitute medical, fertility, psychological, therapeutic, legal, financial or other professional advice. |
| No Professional Relationship | Participation in the Summit does not create a doctor-patient, practitioner-client, therapist-client or other professional relationship with the Business, any speaker or any contributor. |
| Special Conditions | Professional Pass Eligibility—The Professional Pass is designed for practitioners, researchers, and educators who work with or in support of solo-mother families, diverse families, or individuals pursuing solo parenthood. Eligible registrants include: - Medical professionals, including general practitioners, obstetricians, gynaecologists, fertility specialists, and reproductive endocrinologists - Nurses, midwives, and allied health professionals - Psychologists, counsellors, psychotherapists, and social workers - Mental health clinicians and practitioners working with individuals and families - Legal professionals, including family lawyers and those practising in reproductive, surrogacy, or assisted reproductive technology law - Researchers and academics working in relevant fields - Educators working in health, social work, psychology, or related disciplines - IVF clinic staff and fertility counsellors - Child and family practitioners The Professional Pass is available for individual registration and for teams. Volume pricing is available for organisations registering multiple staff — contact hello@smbcsummit.com for details. If you are unsure whether you are eligible, contact us at hello@smbcsummit.com before registering. |
Last updated: 18 August 2026
BUSINESS TERMS
These Business Terms set out the agreement under which Solo Mothers by Choice Summit (ABN 55 799 027 785) provides access to the Summit, recordings, materials and any related products or services to the person purchasing or accessing them.
THIS AGREEMENT
This Agreement consists of these Business Terms together with the Order Summary and any checkout page, ticket description, schedule, Special Conditions or other written terms expressly applying to the Participant’s purchase.
The Participant will be taken to have accepted this Agreement if the Participant:
purchases or registers for a Ticket or Package;
accepts these Business Terms through the Website or another electronic process;
pays any part of the Fees;
accesses or participates in the Summit;
accesses any recording, replay, download, resource, professional board or related content; or
otherwise receives or uses any Product or Service after receiving or becoming aware of this Agreement.
Any Special Conditions expressly stated in the Order Summary, checkout page or applicable schedule prevail over these Business Terms to the extent of any inconsistency.
Before completing a purchase, the Participant is responsible for checking that the order details accurately describe:
the selected Ticket or Package and its inclusions;
the applicable Sales Stage, Fees, payment terms and any taxes or charges;
the Summit dates, delivery method, live access period and replay access period;
the Number of Seats purchased, where applicable;
any eligibility, approval, transfer or access requirements; and
any other restrictions or Special Conditions applying to the purchase.
The Business may update these Business Terms by publishing an updated version on the Website, but an update affecting an existing purchase is effective only after the Business gives reasonable notice to the Participant and only to the extent permitted by this Agreement.
An update will not materially reduce rights applying to a purchase already completed unless:
the change is required by law;
the change is reasonably necessary to address a security, technical or operational issue;
the Participant agrees to the change; or
the change does not materially disadvantage the Participant.
Updated Business Terms apply to a future purchase only if they are disclosed before that purchase and accepted by the Participant, and apply to an existing purchase only to the extent permitted by clauses 1(e) to 1(g) and after reasonable notice of any material change.
Nothing in this Agreement excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.
PRODUCTS AND SERVICES
In consideration for payment of the Fees, the Business will provide the Participant with the Products, Services and access included in the selected Ticket or Package at the time of purchase.
The Products and Services may include:
access to the Summit during the applicable live access period;
access to pre-recorded presentations, live panels, interviews, question and answer sessions or VIP Day, where included in the selected Ticket or Package;
access to recordings or replays for the applicable replay access period;
digital downloads, audio files, workbooks, post-event resources or other supporting materials, where expressly included;
access to the Professional Board, where included in a Professional Pass and subject to any applicable eligibility, approval and participation requirements; and
any other product, service, access right or benefit expressly included in the Participant’s Order Summary, checkout page or order confirmation.
The specific Products and Services included in the Participant’s purchase are limited to those described for the selected Ticket or Package on the Website, checkout page, Order Summary, order confirmation or applicable schedule at the time of purchase.
Tickets and access packages are subject to availability. A Sales Stage or ticket category may close before its advertised closing date if the applicable allocation is exhausted. A Ticket or Package is not reserved until the Participant has completed the purchase and the Business has accepted payment.
Unless otherwise stated, the Participant must pay all applicable Fees before the Business is required to:
confirm the Participant’s registration;
provide access to the Summit;
provide login details, recordings, replays, downloads or other materials;
allocate or activate any Professional Pass Seat; or
provide any other Product or Service.
The Business may withhold or suspend access to a Product or Service while an undisputed amount payable for that Product or Service remains overdue after any applicable notice or cure period, provided the suspension is proportionate to the overdue amount.
The Participant acknowledges that:
access may be provided through third-party platforms;
live sessions may occur at specified times and may not be repeated;
replay access is limited to the period included in the selected Ticket or Package;
some content may only be available in particular formats or locations;
download rights apply only where a download is expressly included in the selected Ticket or Package; and
the Participant is responsible for ensuring that their devices, internet connection and software are suitable for accessing the Products and Services.
PARTICIPANT OBLIGATIONS
GENERAL OBLIGATIONS
The Participant must:
provide the Business with complete, accurate and current information reasonably required to process the Participant’s order, registration, payment, access or participation;
promptly notify the Business of any change to the Participant’s contact, payment, registration, professional or eligibility details;
provide any information reasonably requested to allocate a Seat or assess eligibility for a Professional Pass or Professional Board;
cooperate with the Business and its service providers in relation to access, technical support, refunds, complaints, Seat allocation and administration of the Summit;
follow all reasonable instructions provided by the Business in connection with the Products and Services;
use the Products and Services only for lawful, personal or professional educational purposes and not for unauthorised commercial exploitation;
comply with all applicable laws when accessing or using the Products and Services; and
ensure that any person accessing the Products and Services through the Participant’s account or an allocated Seat complies with this Agreement.
ACCESS AND ACCOUNT SECURITY
The Participant must:
keep all login details, access links, passwords, promotional codes and other access credentials secure and confidential;
not share, sell, transfer, publish or otherwise make any login details or access rights available to another person;
not allow another person to access paid content through the Participant’s account or Seat;
ensure that each Professional Pass Seat is separately allocated to one approved or accepted individual and is not shared;
notify the Business promptly if the Participant knows or suspects that access details have been lost, stolen, disclosed or used without authority; and
take reasonable steps to prevent unauthorised access to the Products and Services.
The Participant is responsible for all activity occurring through the Participant’s account, allocated Seat or access details, except to the extent caused by the Business’s act or omission.
PERMITTED USE
The Participant may view and use the Products and Services for the Participant’s own personal or professional education and information, including applying knowledge gained through the Summit in the Participant’s own professional practice.
Unless the Business gives prior written consent, the Participant must not:
record, photograph, screen-capture, download, reproduce or copy any live or recorded session, except where a download is expressly included in the selected Ticket or Package;
distribute, transmit, publish, sell, license, adapt, sublicense or commercially exploit any Product, Service or Summit Material;
share recordings, replays, workbooks, resources, downloads or other Summit Materials with another person;
remove or alter any copyright, trademark, attribution or proprietary notice;
use the Products, Services or Summit Materials to create or provide a competing product, service, event, course or resource;
use any automated tool, scraping technology or artificial intelligence system to access, extract, reproduce, analyse or process Summit Materials; or
attempt to bypass any access, security, digital rights management or usage restriction.
Streaming or replay access does not grant a right to download or permanently retain content unless that right is expressly included in the selected Ticket or Package.
PARTICIPANT CONDUCT
When participating in a live session, panel, discussion, Professional Board, chat or other interactive feature, the Participant must:
act respectfully and professionally;
follow any reasonable direction given by the Business, host, moderator or platform provider;
not harass, intimidate, threaten, abuse or discriminate against another person;
not post or communicate content that is unlawful, defamatory, misleading, obscene, offensive or infringes another person’s rights;
not disclose another person’s personal, medical, confidential, sensitive or case-related information without lawful authority;
not present information shared through an interactive feature as professional advice given by the Business, a speaker or another participant;
not promote or advertise any product, service or business without the Business’s prior written consent; and
not disrupt, interfere with or compromise the operation, security or integrity of the Summit or any platform used to deliver it.
The Business may take proportionate action, including removing the Participant from a live or interactive component or suspending access, if it reasonably considers the Participant has breached this clause, and may terminate this Agreement for a material breach that is not remedied within a reasonable period after notice where the breach is capable of remedy, or immediately where reasonably necessary to address unlawful conduct or an imminent safety, privacy, security or material reputational risk.
TECHNICAL REQUIREMENTS
The Participant is responsible for:
having a suitable device, internet connection, software and technical capability to access the Products and Services;
installing any updates or applications reasonably required to access a third-party platform;
checking event times and any relevant time zone differences; and
contacting the Business within a reasonable time if access details have not been received or do not work.
The Business is not responsible for a failure to access the Products or Services caused by the Participant’s equipment, internet connection, software, location, time zone or failure to follow instructions.
PARTICIPANT-PROVIDED MATERIALS AND THIRD-PARTY CONTENT
If the Participant uploads, submits, shares or otherwise provides any content, information, material, link or resource in connection with the Summit or any interactive feature, the Participant:
retains responsibility for that material;
warrants that the Participant owns or has all rights, licences, consents and permissions required to provide and use it;
warrants that the material does not infringe any Intellectual Property Rights, privacy rights, confidentiality obligations or other rights of any person;
warrants that the material is not unlawful, defamatory, misleading, harmful, offensive or inappropriate; and
grants the Business a non-exclusive, royalty-free, worldwide licence to host, reproduce, communicate, display and use the material to the extent reasonably required to operate the Summit, moderate participation and provide the Products and Services.
The Business is not required to pre-screen Participant-provided material but may review or remove it and will take reasonable action after becoming aware of material that is unlawful or presents a material privacy, safety or security risk.
The Business may remove, restrict or refuse to publish Participant-provided material where it reasonably considers that the material:
breaches this Agreement;
may infringe another person’s rights;
creates legal, professional, privacy, safety or reputational risk;
is inconsistent with the purpose or standards of the Summit; or
may disrupt the Products, Services or participant experience.
If the Participant uses the Products, Services or Summit Materials together with any third-party product, service, advice, content or resource, the Participant accepts the risks associated with that third-party material.
The Business is not responsible for the compatibility, accuracy, quality, safety, legality or fitness for purpose of any third-party material selected or used by the Participant.
QUALITY, AVAILABILITY AND CONTENT
The Business will use reasonable commercial efforts to ensure that the Products and Services are delivered substantially as described for the selected Ticket or Package at the time of purchase.
The Participant acknowledges that:
the Summit involves live and pre-recorded content provided by multiple speakers and third parties;
the content, speakers, session order, format, duration, platform, dates and times may change;
technical issues, internet outages, platform failures or other matters outside the Business’s reasonable control may affect the quality or availability of the Products and Services;
audio, video, captions, transcripts, downloads and other materials may contain minor errors, interruptions or variations; and
descriptions, schedules, images and promotional materials are provided as a general guide and may not reflect the final Products and Services in every respect.
The Business does not guarantee:
uninterrupted, error-free or continuous access to the Products and Services;
that every advertised speaker, session, topic, feature or resource will be available;
that live sessions will start or finish at an exact time;
that recordings, captions, transcripts or downloads will be free from errors;
that the Products and Services will be compatible with every device, browser, operating system or internet connection; or
that the Products and Services will meet the Participant’s individual needs, circumstances or expectations.
The Business may make reasonable changes to improve, correct, update or maintain the quality, accuracy, accessibility or delivery of the Products and Services, provided that those changes do not materially reduce the overall value of the selected Ticket or Package without an appropriate remedy.
Nothing in this clause excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
CHANGES
The Business may make changes to the Products and Services where reasonably necessary for operational, technical, legal or editorial reasons, or for commercial reasons connected with the viability or effective delivery of the Summit, provided the changes are proportionate and do not materially reduce the overall value of the selected Ticket or Package without an appropriate remedy, including changes to:
the Summit dates, times, duration or format;
the speakers, hosts, moderators, topics or session order;
the platform or method used to deliver the Summit;
the availability or duration of live sessions;
the content, resources, downloads or other inclusions; and
any access, technical, eligibility or participation requirements.
The Business must not materially reduce a replay access period, remove VIP Day from a Ticket or Package that expressly includes it, or remove Professional Board access from a Professional Pass without providing a reasonable alternative or other appropriate remedy.
The Business will give the Participant reasonable notice of any material change where practicable.
A change will not entitle the Participant to a refund or other remedy where:
the Products and Services remain substantially consistent with what the Participant purchased;
the change does not materially reduce the overall value of the Participant’s purchase;
the change is required by law or results from circumstances outside the Business’s reasonable control; or
the Business provides a reasonable substitute, replacement session, alternative access arrangement or extension of the replay period.
If the Business makes a change that materially reduces the Products or Services purchased and does not provide a reasonable alternative, the Business will provide an appropriate remedy having regard to the reduction in value and the Participant’s rights under applicable law, which may include:
access to replacement or additional content;
an extension of the access or replay period;
a credit towards another product, service or event; or
a partial or full refund, as appropriate in the circumstances.
Nothing in this clause excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.
PAYMENT
FEES
The Participant must pay the Fees in the amount, at the time and using the payment method stated on the Website, checkout page, order form or invoice.
Unless otherwise stated, all Fees must be paid in full before the Business is required to confirm registration or provide access to any Product or Service.
PAYMENT AUTHORISATION
The Participant authorises the Business and its payment service providers to charge the nominated payment method for:
the Fees;
any instalment payable under an agreed payment plan;
any applicable taxes, transaction fees or surcharges disclosed before payment; and
any other amount expressly agreed by the Participant.
The Participant must ensure that:
the payment information provided is complete, accurate and current;
the Participant is authorised to use the nominated payment method; and
sufficient funds or credit are available when payment is due.
PAYMENT PLANS
If the Business offers a payment plan, the Participant must pay each instalment on the date specified at the time of purchase.
A payment plan does not divide the Participant’s purchase into separate purchases, and the full Fees remain payable subject to this Agreement and any rights that cannot lawfully be excluded.
If an instalment is not paid when due, the Business may:
retry the payment using the nominated payment method;
request that the Participant provide an alternative payment method;
suspend access to the Products and Services until payment is received; and
recover the overdue amount in accordance with this Agreement.
PAYMENT PROCESSING
Payments may be processed by third-party payment providers, including Stripe, PayPal or another provider identified at checkout.
The Participant may be required to accept the payment provider’s terms and privacy policy.
The Business does not receive or store complete payment card details where those details are collected and processed directly by a payment provider.
The Business is not responsible for a payment provider’s act, omission, delay, error or service interruption outside the Business’s reasonable control.
GST
Unless otherwise stated, Fees displayed to consumers are inclusive of GST.
If GST or another tax is payable and has not been included in the displayed Fees, the Participant must pay that amount in addition to the Fees, provided it was properly disclosed before the Participant completed the purchase.
TRANSACTION FEES AND SURCHARGES
The Business may charge a payment processing fee or card surcharge only where:
the fee or surcharge is permitted by law;
the amount is disclosed to the Participant before payment; and
the amount does not exceed the reasonable cost incurred by the Business in accepting that payment method.
FAILED OR REVERSED PAYMENTS
If a payment is declined, reversed, disputed or charged back, the Business may:
suspend or withhold access to the Products and Services;
cancel the Participant’s registration or order;
require payment using another payment method; and
recover any amount properly payable by the Participant.
The Business must not exercise these rights to the extent that the payment reversal or dispute results from the Business’s error or the Participant is exercising a right available under applicable law.
OVERDUE AMOUNTS
If an invoiced or instalment amount remains unpaid after its due date, the Business may give the Participant written notice allowing a further [7] days for payment.
If payment is not received within that period, the Business may charge interest on the overdue amount at the lower of:
[10]% per annum; and
the maximum rate permitted by law.
Interest accrues daily from the end of the additional payment period until the overdue amount is paid.
The Participant must reimburse the Business for reasonable external debt recovery costs properly incurred in recovering an overdue amount, except to the extent the amount is genuinely disputed or recovery of those costs is not permitted by law.
RECEIPTS AND INVOICES
The Business will provide a receipt or tax invoice where required by law or reasonably requested by the Participant.
PRICING
The Business will use reasonable efforts to ensure that prices, availability, ticket inclusions and other purchase information displayed on the Website or at checkout are accurate.
Different prices may apply according to:
the selected Ticket or Package;
the applicable Sales Stage;
the date and time of purchase; and
for a Professional Pass, the number of Seats purchased.
The Participant is entitled to the price displayed and accepted at checkout for the selected Ticket or Package, Sales Stage and number of Seats at the time of purchase.
A later increase, reduction or change in price does not retrospectively change the Fees payable for a completed purchase or entitle the Participant to a refund, credit or price adjustment, except where required by law or expressly agreed by the Business.
Tickets and Sales Stages are subject to availability. The Business may close a Sales Stage or cease offering a Ticket or Package before an advertised closing date if the applicable allocation is exhausted.
The Participant acknowledges that pricing or availability errors may occasionally occur because of a technical issue, typographical error, incorrect discount, platform error or oversight.
If the Business identifies a pricing or availability error before the relevant Product or Service has been supplied, the Business may:
contact the Participant and offer to proceed at the correct price;
offer a reasonably comparable substitute with the Participant’s agreement; or
cancel the affected order and provide a refund of any amount paid for the cancelled Product or Service.
The Business will not charge a corrected price without the Participant’s agreement.
If the Participant does not agree to the corrected price or proposed substitute, the Business will cancel the affected order and issue a refund as soon as reasonably practicable.
Any refund under this clause will ordinarily be made using the original payment method, unless:
that method is unavailable;
the payment provider requires another method;
the Participant agrees to another method; or
the Business reasonably requires additional information to process the refund.
Nothing in this clause limits any right or remedy that cannot lawfully be excluded, restricted or modified.
PRODUCT AND SERVICE INFORMATION
The Business will use reasonable efforts to ensure that descriptions of the Products and Services on the Website, checkout page, promotional materials and other communications are accurate and current.
The Participant acknowledges that:
session descriptions, speaker biographies, schedules, images, recordings, illustrations and other promotional material are provided as a general guide;
information supplied by speakers, platform providers and other third parties may change or contain errors or omissions;
the appearance, format, duration, content and delivery of the Products and Services may vary from descriptions or promotional material; and
minor variations will not constitute a failure to provide the Products or Services.
The Business may correct or update any description, schedule, specification, image, speaker information, inclusion or other Product or Service information where reasonably necessary.
The Business will give reasonable notice of any material correction or change where practicable.
The Business does not guarantee that:
every advertised speaker, session, topic, resource or feature will be available;
images, previews, excerpts or examples will exactly represent the final content;
session descriptions will cover every matter discussed;
recordings, captions, transcripts or supporting resources will be complete or error-free; or
the Products and Services will be suitable for the Participant’s individual circumstances, objectives or intended use.
If a material error or change substantially affects the Product or Service purchased, the Business may provide a reasonable substitute, alternative access arrangement, credit or refund as appropriate in the circumstances.
Nothing in this clause excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.
ACCESS, LICENCES AND RISK
The Participant does not acquire ownership of any recording, replay, download, workbook, resource, Summit Material or other digital content supplied under this Agreement.
Subject to payment of the Fees and compliance with this Agreement, the Business grants the Participant a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Products and Services:
for the Participant’s own personal or professional educational purposes;
for the access, replay or download period included in the selected Ticket or Package; and
in accordance with any access, eligibility, Seat allocation or participation requirements applying to the selected Ticket or Package.
Access rights are granted only to the Participant or, for a multi-Seat Professional Pass, to each individual to whom a Seat has been separately allocated and approved or accepted by the Business.
The Participant must not sell, assign, transfer, share or otherwise make any access right, Seat, login credential or Product or Service available to another person except where the Business expressly permits a transfer or Seat reassignment in writing.
The Participant’s right to access a Product or Service begins when the Business:
confirms the Participant’s registration or Seat allocation;
provides the relevant access link, login details, download or digital content; or
otherwise makes the Product or Service available to the Participant.
The Participant is responsible for downloading and securely storing any material expressly made available for permanent download before the applicable access or download period expires.
Streaming or replay access does not grant a right to download or permanently retain content unless that right is expressly included in the selected Ticket or Package.
Unless otherwise stated at the time of purchase:
live Summit access is limited to the event dates, times and sessions included in the selected Ticket or Package;
replay access is limited to the replay period included in the selected Ticket or Package;
Professional Board access is limited to the applicable access period and any eligibility or participation conditions notified by the Business;
access to a third-party platform may end when that platform access expires or this Agreement ends; and
the Business is not required to continue hosting or providing access after the applicable access, replay or download period.
The Business may suspend or withhold access while an undisputed Fee remains overdue after any applicable notice or cure period, or where the Participant materially breaches this Agreement and suspension is reasonably necessary and proportionate to protect the Business, other participants, speakers, content or systems.
Risk of loss, corruption or inability to access a downloaded file passes to the Participant once the file has been successfully made available for download, except to the extent caused by the Business’s failure to use reasonable care and skill.
The Participant must promptly notify the Business if:
access details are not received;
a download is corrupted or cannot be opened;
the Participant cannot access a Product or Service because of an issue within the Business’s reasonable control; or
the Participant reasonably believes that access details or a Seat have been used without authority.
The Business will use reasonable efforts to restore access, provide a replacement file or offer another reasonable remedy where the Participant cannot access a Product or Service because of an issue within the Business’s reasonable control.
Nothing in this clause transfers any Intellectual Property Rights to the Participant or excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.
DELIVERY AND ACCESS
The Business will deliver the Products and Services electronically using the email address, account details or other contact information provided by the Participant or an approved Seat holder.
Delivery may occur by:
emailing registration confirmations, access links or login details;
providing access through the Website or a third-party event, video, streaming, communication or content platform;
making recordings, replays, downloads or resources available through an online account;
streaming live or pre-recorded content;
providing access to the Professional Board, where included in the selected Ticket or Package; or
another electronic method notified to the Participant.
The Participant must ensure that:
the contact, account and Seat-holder information provided to the Business is complete, accurate and current;
the Participant and each approved Seat holder can receive emails from the Business and its service providers;
the Participant and each approved Seat holder check spam, junk and promotional folders for access communications;
the Participant and each approved Seat holder have compatible devices, software and internet access; and
the Participant and each approved Seat holder follow all reasonable access and technical instructions.
A Product or Service will be taken to have been delivered when the Business:
sends the relevant access link, login details, file or communication to the contact details provided by the Participant or approved Seat holder;
makes the Product or Service available through the Participant’s account, an approved Seat-holder account or an applicable third-party platform; or
commences the relevant live session or event.
The Business may deliver the Products and Services in stages, instalments or separate releases.
If the Participant or an approved Seat holder does not receive or cannot access a Product or Service, the Participant must notify the Business within a reasonable time and provide the information reasonably required to investigate the issue.
If delivery or access fails because of an issue within the Business’s reasonable control, the Business will use reasonable efforts to:
resend the access information;
restore access;
provide a replacement file or alternative delivery method;
extend the applicable access period; or
provide another reasonable remedy.
The Business is not responsible for delay, non-delivery or inability to access caused by:
inaccurate or outdated information provided by the Participant or an approved Seat holder;
the Participant’s or approved Seat holder’s email settings, account restrictions, device, software or internet connection;
failure to follow access or technical instructions;
a failure or interruption of a third-party platform or service outside the Business’s reasonable control;
an attempt to access a live session outside the advertised time; or
the expiry of an access, replay or download period.
The Participant and each approved Seat holder must not forward, publish, transfer or share any access link, login credential, file or other delivery method with another person.
Nothing in this clause excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.
PRODUCT AND SERVICE ISSUES AND REMEDIES
REPORTING AN ISSUE
If the Participant considers that a Product or Service is defective, inaccessible, materially incomplete or not substantially consistent with its description, the Participant must notify the Business in writing within a reasonable time after becoming aware of the issue.
The notice must include:
a description of the issue;
the affected Product or Service;
the date and approximate time the issue occurred;
details of the device, browser, software or platform used, where relevant; and
any screenshots, error messages or other information reasonably required to investigate the issue.
PARTICIPANT COOPERATION
The Participant must take reasonable steps requested by the Business to assist with investigating and resolving the issue, including:
checking the Participant’s internet connection, device, browser and software;
confirming that the Participant has followed the access and technical instructions;
trying an alternative browser, device, link or access method;
providing relevant screenshots or error messages; and
notifying the Business promptly if the issue is resolved or changes.
The Business will assess the issue within a reasonable time after receiving the information reasonably required for its investigation.
REMEDIES
If the Business determines that a Product or Service has not been supplied with due care and skill, is materially defective or does not substantially conform with the Participant’s purchase, the Business will provide a remedy appropriate to the circumstances, which may include:
restoring or extending access;
resending access details;
providing a replacement file, recording or resource;
correcting or updating the affected content;
providing an alternative session, delivery method or substantially equivalent content;
re-performing the affected Service;
providing a credit; or
providing a partial or full refund.
The remedy provided will be subject to any rights and remedies available to the Participant under applicable law.
ISSUES NOT CAUSED BY THE BUSINESS
A Product or Service will not be considered defective to the extent that the issue results from:
the Participant’s device, internet connection, software, browser, settings or technical environment;
inaccurate or outdated information provided by the Participant;
the Participant’s failure to follow reasonable access or technical instructions;
the Participant attempting to access content outside the advertised event, replay or download period;
unauthorised sharing, copying, modification or use of the Product or Service;
a third-party platform or service failure outside the Business’s reasonable control;
a Force Majeure Event;
minor errors, variations or interruptions that do not materially affect the Product or Service; or
the Product or Service not meeting the Participant’s personal expectations, preferences or intended outcome where it was otherwise supplied as described.
ACCEPTANCE
The Participant’s access to or use of a Product or Service does not prevent the Participant from exercising any right or remedy available under applicable law.
The Participant must notify the Business within a reasonable time after becoming aware of an issue so that the Business has a reasonable opportunity to investigate and provide an appropriate remedy.
AUSTRALIAN CONSUMER LAW
Nothing in this clause excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law.
THIRD-PARTY GOODS AND SERVICES
The Business may use third-party platforms, software, payment providers, ticketing providers, hosting providers, streaming services, email services, analytics providers, communication platforms and other suppliers to provide the Products and Services.
The Participant may be required to access or use a third-party service and may be subject to that provider’s terms, privacy policy and other conditions.
Where reasonably practicable, the Business will make applicable Third-Party Terms available to the Participant or direct the Participant to where those terms can be accessed.
The Participant must comply with any Third-Party Terms that apply to the Participant’s use of a third-party service.
The Business does not control third-party services and, to the maximum extent permitted by law, is not responsible for:
the availability, security, accuracy or performance of a third-party service;
any interruption, delay, technical failure, data loss or access issue caused by a third-party service;
any change to or discontinuation of a third-party service;
any content, product, service or information supplied by a third party; or
any act or omission of a third-party provider outside the Business’s reasonable control.
The Business may replace, suspend or discontinue a third-party service where reasonably necessary, provided that it uses reasonable efforts to avoid materially reducing the Products or Services purchased and provides an appropriate remedy if a material reduction cannot reasonably be avoided.
If the Participant or an approved Seat holder does not agree to applicable Third-Party Terms or cannot use a required third-party service, the Participant must promptly notify the Business.
The Business may, where reasonably practicable:
provide an alternative access or delivery method;
provide a substantially equivalent Product or Service;
vary the affected Product or Service; or
cancel the affected Product or Service and provide an appropriate refund or other remedy.
Nothing in this clause excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.
CONFIDENTIALITY
Each party must protect the other party’s Confidential Information using at least reasonable care and must not use or disclose it except:
as required to perform its obligations or exercise its rights under this Agreement;
with the prior written consent of the other party;
to its officers, employees, contractors, professional advisers or service providers who need the information for purposes connected with this Agreement and are subject to obligations of confidentiality; or
as required by law, a court or a regulatory authority.
The Participant must not use or disclose confidential information obtained through the Summit, Professional Board or any other interactive feature, including information concerning another participant’s identity, personal circumstances, professional activities, clients, patients, cases, business, organisation or communications, except with lawful authority and the prior consent of the person to whom the information relates.
The Participant must not record, reproduce, publish, distribute or otherwise make available any confidential discussion, post, message, document or other material shared through the Professional Board or another restricted interactive feature.
A party that discloses Confidential Information to a permitted recipient must take reasonable steps to ensure that the recipient keeps that information confidential and uses it only for the permitted purpose.
The confidentiality obligations in this clause do not apply to information that:
is or becomes publicly available other than through a breach of this Agreement or another obligation of confidence;
was lawfully known by the receiving party before disclosure by the other party;
is independently developed by the receiving party without use of or reference to the other party’s Confidential Information; or
is lawfully obtained from a third party without restriction on disclosure.
If a party is required by law to disclose Confidential Information, it must, where legally permitted, give the other party prompt written notice and disclose only the minimum information required.
Confidential Information means any information disclosed or made available by or on behalf of a party in connection with this Agreement that is confidential by nature, is identified as confidential or would reasonably be understood to be confidential, including commercial, financial, operational, technical, marketing, participant, professional and personal information and any information shared through the Professional Board or another restricted interactive feature.
The Business may collect, use, store and disclose personal information as reasonably necessary to administer purchases, deliver the Summit, manage participation, prevent misuse and comply with law, in accordance with applicable privacy laws and the privacy policy made available on the Website. The Business will take reasonable steps to protect personal information and will notify affected individuals and regulators of an eligible data breach where required by law.
INTELLECTUAL PROPERTY
BUSINESS MATERIALS
All Intellectual Property Rights in the Products, Services, Summit Materials and Business Materials are owned by or licensed to the Business.
The Participant does not acquire any ownership of Intellectual Property Rights by purchasing, accessing or using the Products or Services.
Subject to payment of the Fees and compliance with this Agreement, the Business grants the Participant a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Products, Services and Summit Materials:
for the Participant’s own personal or professional educational purposes, including applying knowledge gained through the Summit in the Participant’s professional practice, but not reproducing or commercially exploiting the Summit Materials;
during the applicable event, access, replay or download period; and
in accordance with any restrictions notified at the time of purchase.
The Participant must not, without the Business’s prior written consent:
copy, reproduce, record, photograph, screen-capture, download or store Summit Materials, except where the Business expressly provides a download;
publish, communicate, distribute, transmit, sell, licence, rent or otherwise make Summit Materials available to another person;
edit, adapt, translate, modify or create derivative works from Summit Materials;
use Summit Materials to create or provide a competing product, service, event, course, publication or resource;
remove or alter any copyright, trade mark, attribution or proprietary notice;
use the Business’s name, Summit name, logos, trade marks or branding;
use an automated tool, scraping technology or artificial intelligence system to access, extract, reproduce, analyse or process Summit Materials; or
attempt to obtain access to any source file, production file, restricted content or other material not expressly supplied to the Participant.
SPEAKER AND THIRD-PARTY MATERIALS
The Products and Services may contain materials owned by speakers, contributors, licensors or other third parties.
Those materials remain owned by the relevant rights holder and may only be used by the Participant in accordance with the limited licence granted under this Agreement and any additional restrictions notified by the Business.
The Participant must not contact, reproduce, publish or commercially use any speaker or third-party material on the basis that it appeared in the Summit.
PARTICIPANT CONTENT
The Participant retains ownership of Intellectual Property Rights in content submitted by the Participant through a live session, question and answer feature, chat, community, survey, testimonial or other interactive feature.
The Participant grants the Business a non-exclusive, royalty-free, worldwide licence to host, reproduce, communicate, display, edit and use Participant Content to the extent reasonably required to:
operate, moderate and deliver the Products and Services;
respond to the Participant;
investigate a complaint or breach of this Agreement;
maintain records and comply with legal obligations; and
use a testimonial, review or other promotional content where the Participant has expressly agreed to that use.
The Participant warrants that:
the Participant owns or has all rights, licences, consents and permissions required to submit the Participant Content;
the Participant Content does not infringe any Intellectual Property Right, privacy right, confidentiality obligation or other right of any person;
the Participant Content is not unlawful, defamatory, misleading, harmful or offensive; and
the Business’s permitted use of the Participant Content will not infringe the rights of another person.
The Participant is responsible for loss or liability suffered by the Business to the extent directly caused by the Participant’s breach of these warranties.
REMOVAL AND SUSPENSION
The Business may remove, restrict access to or cease using Participant Content where it reasonably considers that the content:
breaches this Agreement;
infringes or may infringe another person’s rights;
creates legal, professional, privacy, safety or reputational risk;
is inconsistent with the purpose or standards of the Summit; or
may disrupt the Products, Services or participant experience.
The Business may suspend or terminate the Participant’s access if the Participant materially infringes or misuses Intellectual Property Rights.
DEFINITIONS
For the purposes of this clause:
Business Materials means the Business’s name, Summit name, trade marks, logos, branding, websites, graphics, templates, promotional materials, systems, data and other material owned by or licensed to the Business independently of the Products and Services.
Intellectual Property Rights means all present and future intellectual and industrial property rights throughout the world, whether registered or unregistered, including copyright, trade marks, designs, patents, Moral Rights, business and domain names, confidential information, trade secrets, know-how and all rights to apply for, register, renew or enforce those rights.
Participant Content means any question, comment, message, image, testimonial, review, document, recording or other material submitted or made available by the Participant in connection with the Products or Services.
Summit Materials means all presentations, recordings, replays, transcripts, captions, slides, workbooks, downloads, resources, photographs, graphics, compilations and other content made available as part of or in connection with the Summit.
WARRANTIES AND DISCLAIMERS
BUSINESS WARRANTIES
The Business warrants that it will provide the Products and Services with due care and skill and in accordance with any consumer guarantees that apply under law.
EDUCATIONAL PURPOSE
The Products and Services are provided for general educational and informational purposes only.
The Participant acknowledges that the Products and Services:
do not constitute medical, fertility, psychological, therapeutic, legal, financial or other professional advice;
are not a substitute for advice, diagnosis, assessment, treatment or support from an appropriately qualified professional;
do not create a doctor-patient, practitioner-client, therapist-client or other professional relationship between the Participant and the Business, any speaker or any contributor; and
may not be suitable for the Participant’s individual circumstances.
The Participant must obtain independent professional advice before acting or relying on information provided through the Products or Services.
SPEAKER CONTENT
The Products and Services may include opinions, information and materials provided by independent speakers, practitioners, academics, researchers and other contributors.
The Business does not endorse or adopt every view expressed by a speaker or contributor.
To the maximum extent permitted by law, the Business does not warrant that speaker or third-party content is:
complete, current, accurate or free from error;
applicable to every jurisdiction or personal circumstance;
consistent with the views of every qualified professional;
suitable for a particular purpose; or
capable of producing any particular result.
The Participant is responsible for deciding whether and how to use any information obtained through the Products or Services.
NO GUARANTEED OUTCOMES
The Business does not guarantee any particular personal, parenting, fertility, health, psychological, professional, financial or other outcome from purchasing, accessing or participating in the Products or Services.
Results and experiences may vary depending on individual circumstances and factors outside the Business’s control.
OVERSEAS PARTICIPANTS
The Products and Services may be accessed by participants outside Australia.
The Participant acknowledges that laws, professional standards, healthcare systems, services and available options differ between jurisdictions.
The Business does not warrant that information provided through the Products or Services is appropriate, lawful or applicable in the Participant’s location.
The Participant is responsible for obtaining local professional advice where required.
THIRD-PARTY SERVICES
The Business does not warrant that any third-party platform, payment provider, hosting service, streaming service, link or other third-party service will be uninterrupted, secure or error-free.
The Business is not responsible for third-party content, conduct or services outside its reasonable control.
EXCLUSION OF IMPLIED TERMS
To the maximum extent permitted by law, all representations, warranties, guarantees and conditions not expressly stated in this Agreement are excluded.
AUSTRALIAN CONSUMER LAW
Nothing in this Agreement excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth).
LIABILITY
LIABILITY CAP
To the maximum extent permitted by law, the Business’s total aggregate liability arising out of or in connection with this Agreement is limited to the total Fees paid by the Participant for the Product or Service giving rise to the claim, except that, where the Business is permitted to limit its liability for breach of a consumer guarantee, its liability is limited at the Business’s option to resupplying the services or paying the cost of having the services supplied again.
The liability cap does not apply to:
the Business’s fraud or wilful misconduct;
death or personal injury caused by the Business;
liability arising from a breach of confidentiality or privacy by the Business;
liability that cannot lawfully be excluded or limited; or
any remedy available to the Participant under the Australian Consumer Law that cannot lawfully be limited in this way.
PARTICIPANT LIABILITY
Subject to the exceptions set out below in this clause 17.2, the Participant’s total aggregate liability arising out of or in connection with this Agreement is limited to the Fees paid or payable by the Participant, and the Participant is responsible for reasonably foreseeable loss or damage suffered by the Business to the extent directly caused by the Participant’s:
breach of this Agreement;
unauthorised access, copying, recording, downloading, sharing, publication or commercial use of the Products, Services or Summit Materials;
unauthorised sharing, transfer or use of an account, Seat, access link or login credential;
infringement of Intellectual Property Rights, privacy rights, confidentiality obligations or other third-party rights;
unauthorised disclosure or misuse of information shared through the Professional Board or another restricted interactive feature;
unlawful, misleading, defamatory, harmful, abusive or professionally inappropriate conduct;
misuse of the Business’s systems, platforms, branding or access credentials; or
fraud, wilful misconduct or unlawful conduct.
Any limitation applying to the Participant’s liability does not apply to:
fraud or wilful misconduct;
unauthorised use or infringement of Intellectual Property Rights;
a breach of confidentiality or privacy;
amounts properly payable under this Agreement; or
liability that cannot lawfully be excluded or limited.
CONSEQUENTIAL LOSS
To the maximum extent permitted by law, neither party will be liable to the other for any indirect, incidental, special or consequential loss arising out of or in connection with this Agreement, including loss of profit, revenue, business opportunity, anticipated savings, goodwill or data.
This exclusion does not apply to:
fraud or wilful misconduct;
death, personal injury or damage to tangible property;
a breach of confidentiality, privacy or Intellectual Property Rights;
amounts payable under this Agreement; or
liability that cannot lawfully be excluded or limited.
EDUCATIONAL AND PROFESSIONAL CONTENT
To the maximum extent permitted by law, the Business is not liable for loss arising from:
the Participant acting or failing to act in reliance on any Product, Service, Summit Material or information shared through the Professional Board;
the accuracy, completeness, currency or suitability of information provided by a speaker, participant or third party;
a decision made by the Participant concerning medical, fertility, psychological, therapeutic, parenting, legal, financial, professional or other matters;
the conduct, statement, omission or advice of an independent speaker, practitioner, academic, researcher, contributor or participant;
the Participant’s use or application of information obtained through the Summit or Professional Board in the Participant’s professional practice;
the Products or Services not satisfying any professional development, accreditation, registration or employment requirement; or
the Products or Services not producing a particular personal or professional outcome.
Nothing in this clause limits liability to the extent directly caused by the Business’s fraud, wilful misconduct, negligence or breach of a non-excludable legal obligation.
SERVICE INTERRUPTIONS AND THIRD PARTIES
To the maximum extent permitted by law, the Business is not liable for loss caused by:
a third-party platform, ticketing provider, payment provider, internet service, hosting provider, streaming service or other supplier outside the Business’s reasonable control;
the Participant’s or an approved Seat holder’s device, software, browser, internet connection, location or technical environment;
the Participant’s or an approved Seat holder’s failure to follow access, security or technical instructions;
temporary interruption, delay or unavailability that does not amount to a failure to comply with a non-excludable legal obligation; or
a Force Majeure Event.
APPLICATION OF LIMITATIONS
The limitations and exclusions in this clause apply whether liability arises in contract, tort, including negligence, under statute, in equity or otherwise.
Each party must take reasonable steps to mitigate any loss it suffers.
Nothing in this Agreement excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law.
SUBCONTRACTING
The Business may engage employees, contractors, speakers, moderators, production personnel, platform providers and other suitably qualified third parties to perform aspects of providing the Products and Services, and will take reasonable steps to ensure that they comply with applicable confidentiality, privacy and security obligations relevant to their functions.
The Participant consents to the Business using those third parties for purposes including:
organising and delivering the Summit;
recording, editing and publishing sessions;
hosting, streaming and providing access to content;
processing payments and registrations;
providing technical support;
sending communications; and
administering customer service, analytics and other operational functions.
The Business remains responsible for performing its obligations under this Agreement, except to the extent that a failure is caused by a third-party service provider outside the Business’s reasonable control.
The Business may change a subcontractor or service provider where reasonably necessary without obtaining the Participant’s consent.
Nothing in this clause limits any right or remedy that cannot lawfully be excluded, restricted or modified.
TERMINATION AND SUSPENSION
TERMINATION BY THE PARTICIPANT
The Participant may end this Agreement by giving the Business written notice.
Ending this Agreement does not automatically entitle the Participant to a refund.
Any refund, credit or other remedy will be determined in accordance with:
the refund and cancellation terms disclosed at the time of purchase;
this Agreement;
the circumstances giving rise to termination; and
any rights or remedies that cannot lawfully be excluded.
The Participant remains liable for any Fees that became due before termination and any other amount properly payable under the refund and cancellation terms disclosed at the time of purchase, except to the extent otherwise required by law or agreed in writing by the Business.
TERMINATION BY THE BUSINESS
The Business may terminate this Agreement or cancel the Participant’s order by written notice if:
the Business cancels the Summit or the affected Product or Service;
the Business cannot provide the Product or Service because of circumstances outside its reasonable control;
the Participant fails to pay an amount when due and does not remedy that failure within any additional payment period notified by the Business;
the Participant materially breaches this Agreement and does not remedy the breach within [10] Business Days after receiving written notice, where the breach is capable of remedy;
the Participant commits a breach that cannot reasonably be remedied;
the Participant engages in unlawful, fraudulent, misleading, abusive, threatening, discriminatory or seriously disruptive conduct;
the Participant shares access credentials or makes paid content available to another person without authority;
the Participant infringes or misuses Intellectual Property Rights, Confidential Information or personal information;
the Participant compromises or attempts to compromise the security or operation of the Website, Summit or any delivery platform; or
continuing to provide access would reasonably expose the Business, a speaker, another participant or a third party to legal, professional, safety, privacy or reputational risk.
SUSPENSION
The Business may suspend or restrict the Participant’s access only to the extent reasonably necessary and proportionate while it promptly investigates:
suspected non-payment, fraud or chargeback activity;
unauthorised account access or sharing;
a suspected breach of this Agreement;
a complaint concerning the Participant’s conduct;
an Intellectual Property Rights, privacy, confidentiality or security issue; or
another matter that may create legal, safety or operational risk.
The Business must restore access within a reasonable time if the investigation does not establish a basis for continued suspension or termination.
CONSEQUENCES OF BUSINESS CANCELLATION
If the Business cancels the entire Summit or an affected Product or Service before it has been substantially supplied, the Business will provide a remedy required by applicable law and, if no specific remedy is required, a reasonable and proportionate remedy, which may include:
rescheduling the Summit or affected Product or Service;
providing substantially equivalent replacement content or access;
extending the access or replay period;
providing a credit; or
providing a partial or full refund.
The Business will provide a remedy that is reasonable and proportionate in the circumstances, having regard to:
the part of the Product or Service already supplied;
the reason for cancellation;
the availability of a reasonable substitute; and
the Participant’s rights under applicable law.
CONSEQUENCES OF TERMINATION FOR PARTICIPANT BREACH
If the Business terminates this Agreement because of the Participant’s breach, the Business may:
immediately disable the Participant’s account, login details and access links;
remove the Participant from live sessions, communities, chats or other interactive features;
require the Participant to stop using and delete any Summit Materials not expressly provided for permanent retention;
cancel any unpaid or future access; and
recover any amount properly payable under this Agreement.
The Participant will not be entitled to a refund to the extent reasonably reflecting the Products or Services already supplied and the loss directly caused by the Participant’s material breach, except where a refund or other remedy is required by law.
GENERAL CONSEQUENCES
When this Agreement ends:
the Participant’s right to access the Products and Services ends, except for any material expressly provided for permanent download or retention;
the Participant must stop using the Business Materials and Summit Materials except as permitted by this Agreement;
each party must return or permanently delete the other party’s Confidential Information where reasonably required, subject to legal record-keeping obligations;
termination does not affect any accrued right, payment obligation or remedy; and
any provision intended by its nature to continue after termination will survive.
SURVIVAL
The provisions concerning payment, confidentiality, intellectual property, warranties, disclaimers, liability, dispute resolution and any other provision intended by its nature to continue after termination or expiry will survive.
AUSTRALIAN CONSUMER LAW
Nothing in this clause excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified.
DISPUTE RESOLUTION
If a dispute arises out of or in connection with this Agreement, either party may give the other party written notice describing the dispute in reasonable detail.
The parties must promptly and in good faith attempt to resolve the dispute through direct discussions.
The Participant must raise any complaint or dispute with the Business using the contact details stated on the Website or in the order confirmation.
If the dispute is not resolved within [10] Business Days after notice is given, either party may request that the dispute be referred to mediation.
Any mediation will:
be conducted by a mediator agreed by the parties or, if they cannot agree, appointed by the Australian Disputes Centre;
be conducted in accordance with the mediator’s applicable rules;
take place in South Australia or online, as agreed by the parties; and
be paid for equally by the parties, excluding each party’s own legal and professional costs.
The parties must continue to perform any undisputed obligations while the dispute is being resolved, unless it is not reasonable or practicable to do so.
Nothing in this clause prevents a party from:
seeking urgent interlocutory, injunctive or equitable relief;
taking action to recover an undisputed debt;
contacting a regulator, consumer protection body or external dispute resolution service;
exercising a right to suspend or terminate this Agreement; or
enforcing any right or remedy that cannot lawfully be restricted.
FORCE MAJEURE
A Force Majeure Event means an event or circumstance beyond a party’s reasonable control that prevents or materially delays that party from performing an obligation under this Agreement, other than an obligation to pay money, including:
natural disaster, severe weather, fire, flood, earthquake or other act of nature;
epidemic, pandemic or public health emergency;
war, terrorism, civil unrest, riot, sabotage or industrial action;
government action, restriction, order or change in law;
failure or interruption of telecommunications, internet, electricity, hosting, streaming, payment processing or other essential third-party services; or
cancellation, postponement or material disruption of the Summit due to circumstances beyond the Business’s reasonable control.
A party affected by a Force Majeure Event must promptly notify the other party and provide reasonable details of:
the nature of the Force Majeure Event;
the obligations affected; and
the anticipated duration and effect of the Force Majeure Event, so far as reasonably known.
The affected obligations will be suspended for the duration of the Force Majeure Event to the extent that performance is prevented or materially delayed.
The affected party must use reasonable efforts to minimise the effects of the Force Majeure Event and resume performance as soon as reasonably practicable.
If a Force Majeure Event affects the Summit, Products or Services, the Business may:
postpone, reschedule or move the Summit online;
change the platform, session format, speakers or delivery method;
extend or vary the replay or access period;
provide substantially equivalent replacement content or access;
suspend or cancel an affected Product or Service; or
provide another reasonable remedy.
Neither party will be liable for a failure or delay caused by a Force Majeure Event, except in relation to:
an obligation to pay an amount that became due before the Force Majeure Event;
a refund or other remedy required by law; or
any liability that cannot lawfully be excluded.
If a Force Majeure Event continues for more than 30 days and materially prevents the Business from providing a Product or Service, either party may terminate the affected part of this Agreement by written notice.
If the affected Product or Service is terminated, the Business will provide an appropriate remedy having regard to the part already supplied, any reasonable substitute provided and the Participant’s rights under applicable law.
NOTICES
Any notice or other communication under this Agreement must:
be in writing and in English; and
be sent by email to the recipient’s email address stated in the order confirmation, registration details or other contact information provided under this Agreement.
If no email address is stated, the notice may be sent to the email address most commonly used by the parties for communications relating to the Products or Services.
A party may update its email address by giving written notice to the other party.
Subject to clauses 22(e) and 22(f), a notice will be taken to have been received at the earlier of:
24 hours after the email was sent; and
the time the recipient replies to or otherwise acknowledges the email.
A notice will not be taken to have been received if the sender:
receives an automated message or other notification indicating that the email was not delivered; or
knows or reasonably suspects that the email was not received.
If a notice is sent outside ordinary business hours at the recipient’s location, it will be taken to have been received at 9.00 am on the next Business Day.
GENERAL
GOVERNING LAW AND JURISDICTION
This Agreement is governed by the laws of South Australia.
Each party submits to the non-exclusive jurisdiction of the courts of South Australia and the courts competent to hear appeals from those courts in relation to any proceeding arising out of or in connection with this Agreement, subject to any right of a consumer to bring proceedings in another competent jurisdiction that cannot lawfully be restricted.
Each party waives any objection to the venue of a proceeding on the ground that the proceeding has been brought in an inconvenient forum.
BUSINESS DAYS
If an act must be done under this Agreement on a day that is not a Business Day, the act must be done on the next Business Day unless this Agreement expressly states otherwise.
AMENDMENTS
The parties may amend this Agreement by written agreement.
The Business may update these Business Terms in accordance with the provisions concerning updates to this Agreement.
WAIVER
A waiver of any right under this Agreement is only effective if it is in writing and signed by the party granting the waiver.
A failure or delay in exercising a right does not operate as a waiver of that right.
A single or partial exercise of a right does not prevent any further exercise of that right or the exercise of any other right.
SEVERANCE
If any provision of this Agreement is wholly or partly void, illegal or unenforceable, that provision will be severed to the extent necessary without affecting the validity or enforceability of the remaining provisions.
JOINT AND SEVERAL LIABILITY
If the Participant consists of two or more persons who jointly purchase the same Ticket or Package, each person is jointly and severally liable only for the payment obligations relating to that joint purchase and for loss directly caused by that person’s own conduct.
ASSIGNMENT
The Participant must not assign, novate, transfer or otherwise deal with any right or obligation under this Agreement without the Business’s prior written consent.
The Business may assign or transfer its rights, or novate this Agreement with the Participant’s consent (not to be unreasonably withheld or delayed), to:
a related entity;
a successor to the Business;
a purchaser of all or substantially all of the business or assets relating to the Summit; or
another entity that acquires or operates the Summit,
provided that the Business gives written notice to the Participant and the transaction does not materially reduce the Participant’s rights or remedies under this Agreement.
COUNTERPARTS AND ELECTRONIC ACCEPTANCE
This Agreement may be executed or accepted in any number of counterparts, including electronically.
Each counterpart forms part of the same agreement.
The Participant may accept this Agreement by electronic signature, ticking an acceptance box, completing a purchase, registering for the Summit or using another electronic method made available by the Business.
COSTS
Except as otherwise stated in this Agreement, each party must pay its own costs and expenses in connection with negotiating, preparing, entering into and performing this Agreement.
ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties in relation to its subject matter and supersedes all previous negotiations, communications, arrangements, representations and understandings relating to that subject matter.
Nothing in this clause excludes liability for fraud or fraudulent misrepresentation or limits any right that cannot lawfully be excluded.
NO RELATIONSHIP
Nothing in this Agreement creates an employment, partnership, joint venture, fiduciary, agency, practitioner-client, doctor-patient, therapist-client or other professional relationship between:
the Business and the Participant;
the Participant and any speaker or contributor; or
the Participant and any third-party service provider.
The Participant has no authority to bind the Business or make any representation, commitment or agreement on behalf of the Business.
FURTHER ASSURANCES
Each party must do anything reasonably necessary to give full effect to this Agreement and the transactions contemplated by it.
INTERPRETATION
In this Agreement:
words in the singular include the plural and vice versa;
words indicating a gender include every gender;
if a word or phrase is defined, another grammatical form of that word or phrase has a corresponding meaning;
a reference to a person includes an individual, company, partnership, trust, association, authority, joint venture and any other legal or commercial entity;
a reference to a party includes that party’s successors, permitted assigns, executors and administrators;
a reference to this Agreement includes any order form, checkout page, schedule, Special Conditions and attachment expressly incorporated into it;
a reference to a document includes that document as amended, supplemented, replaced or novated from time to time;
headings are for convenience only and do not affect interpretation;
the words includes, including and similar expressions are not words of limitation;
a reference to writing includes email and other forms of electronic communication;
a reference to a law includes any amendment, replacement or subordinate legislation made under that law;
a reference to dollars or $ is a reference to Australian currency;
no provision will be interpreted against a party merely because that party prepared or proposed it, except to the extent required by applicable law; and
where there is an inconsistency between these Business Terms and any Special Conditions, the Special Conditions prevail to the extent of the inconsistency.
DEFINITIONS
Business means Solo Mothers by Choice Summit (ABN 55 799 027 785).
Business Day means a day other than a Saturday, Sunday or public holiday in South Australia.
Fees means the amounts payable by the Participant for the Products and Services.
Participant means the purchaser, registered participant or approved Seat holder who accesses or uses the Products or Services, as applicable.
Products means any digital content, recording, replay, download, workbook, resource, access right or other product supplied by the Business.
Services means the Summit, live sessions, panels, presentations, access, support and any other service supplied by the Business.
Special Conditions means any additional terms expressly identified as special conditions on the Website, checkout page, order form or schedule.
Summit means the event, program or series of sessions identified at the time of purchase, including any live, pre-recorded, replay or related content.
Website means https://smbcsummit.com and any related page or platform operated by or on behalf of the Business.
SCHEDULE 1 — SPECIFICATIONS
| Item | Specification |
|---|---|
| Summit Name | Solo Mothers by Choice Summit 2026 |
| Summit Dates | Main Summit: 14 to 17 November 2026. VIP Day: 18 November 2026. |
| Delivery Format | Online summit delivered through the Website and any third-party event, streaming, video, communication or content platform notified by the Business. |
| Participant Access | Access is limited to the live sessions, recordings, replays, downloads, resources and other benefits expressly included in the selected Ticket or Package. Access is personal to the registered Participant. For a Professional Pass with multiple Seats, each Seat must be separately allocated to one individual approved or accepted by the Business. Professional Board access is subject to any eligibility, verification, approval and participation requirements notified by the Business. |
| Replay Period | Essentials Pass: each eligible presentation is available for 24 hours from the time it is first made available. Summit Pass: replay access until 14 February 2027. VIP Pass: replay access until 14 February 2027. Professional Pass: replay access until 14 May 2027. |
| Ticket or Package | Essentials Pass: 24-hour access to each eligible Summit presentation. Summit Pass: access to all main Summit content from 14 to 17 November 2026 and replay access until 14 February 2027. VIP Pass: all Summit Pass inclusions, VIP Day on 18 November 2026, MP3 audio downloads, post-event resources and replay access until 14 February 2027. Professional Pass: all VIP Pass inclusions, Professional Board access, a professional development certificate on request and replay access until 14 May 2027. |
| Sales Stage | Founding |
| Fees | Essentials Pass $77 inclusive of GST unless expressly stated otherwise before purchase. Summit Pass $117 inclusive of GST unless expressly stated otherwise before purchase. VIP Pass $157 inclusive of GST unless expressly stated otherwise before purchase. Professional Pass $207 inclusive of GST unless expressly stated otherwise before purchase. For a Professional Pass, the applicable price is calculated by reference to the number of Seats purchased. |
| Payment Options | Full payment at checkout |
| Included Pre-Recorded Content | Essentials Pass: each eligible Summit presentation during its applicable 24-hour access window. Summit Pass, VIP Pass and Professional Pass: all pre-recorded Summit content included in the selected Ticket or Package. |
| Included Live Content | Summit Pass: live content included in the main Summit from 14 to 17 November 2026. VIP Pass and Professional Pass: all live content included in the Summit Pass together with VIP Day on 18 November 2026. Essentials Pass: only any live content expressly identified as included at the time of purchase. |
| Recordings and Replays | Replay access is limited to the Replay Period applying to the selected Ticket or Package. Streaming or replay access does not include a right to download or permanently retain content unless a download is expressly included. |
| Workbooks and Resources | Essentials Pass and Summit Pass: only the workbooks, downloads or supporting resources expressly identified as included at the time of purchase. VIP Pass and Professional Pass: post-event resources and any other workbooks, downloads or supporting resources expressly identified as included. |
| Professional Board or Other Access | Professional Pass: access to the Professional Board, subject to eligibility, verification, approval, Seat allocation and participation requirements notified by the Business. No community discussion group or other community access is included in the Essentials Pass, Summit Pass or VIP Pass unless expressly stated at the time of purchase. |
| Professional Development Certificate | Professional Pass holders may request a professional development certificate after the Summit. The certificate records participation or access only and does not constitute accreditation, endorsement, certification of competence or confirmation that the Summit satisfies any professional development requirement. |
| Excluded Content | Any content, access right, download, resource, event, professional feature or other benefit not expressly included in the selected Ticket or Package is excluded. |
| Technical Requirements | Compatible internet-enabled device; reliable internet connection; current web browser; valid email address; and any third-party application or account notified by the Business. |
| Refund and Cancellation Terms | Refunds, cancellations and credits are governed by the Termination and Suspension, Changes, Force Majeure and Australian Consumer Law provisions of the Business Terms and any additional refund terms disclosed before purchase; if the Business cancels the entire Summit and the Participant does not accept a rescheduled Summit or substantially equivalent replacement, the Business will refund the Fees paid for the cancelled Summit, and nothing in those terms limits any non-excludable right or remedy. |
| Transfer Rights | A Ticket or Seat may be transferred before the Summit begins with the Business’s prior written approval, which will not be unreasonably withheld where the replacement participant satisfies all applicable eligibility, verification and Seat requirements. The Business may require payment of its reasonable direct administrative costs disclosed before approval. |
| Participant Access Restrictions | Access is limited to the registered Participant or separately approved Seat holder. Login details, access links and Seats must not be shared. Live or recorded sessions must not be recorded, photographed, screen-captured, reproduced or downloaded unless expressly permitted. Summit Materials must not be distributed, published, sublicensed or commercially exploited. Access expires at the end of the applicable live, replay, download or Professional Board access period. |
| Changes and Substitutions | The Business may make reasonable changes to speakers, topics, session order, dates, times, platform, delivery format and inclusions in accordance with this Agreement. The Business must not materially reduce a confirmed replay period, remove VIP Day from a Ticket or Package that expressly includes it, or remove Professional Board access from a Professional Pass without providing a reasonable alternative or other appropriate remedy. |
| Professional Disclaimer | The Products and Services are provided for general educational and informational purposes only and do not constitute medical, fertility, psychological, therapeutic, legal, financial or other professional advice. |
| No Professional Relationship | Participation in the Summit does not create a doctor-patient, practitioner-client, therapist-client or other professional relationship with the Business, any speaker, contributor or other participant. |
| Special Conditions | Professional Pass Eligibility—The Professional Pass is designed for practitioners, researchers, and educators who work with or in support of solo-mother families, diverse families, or individuals pursuing solo parenthood. Eligible registrants include: - Medical professionals, including general practitioners, obstetricians, gynaecologists, fertility specialists, and reproductive endocrinologists - Nurses, midwives, and allied health professionals - Psychologists, counsellors, psychotherapists, and social workers - Mental health clinicians and practitioners working with individuals and families - Legal professionals, including family lawyers and those practising in reproductive, surrogacy, or assisted reproductive technology law - Researchers and academics working in relevant fields - Educators working in health, social work, psychology, or related disciplines - IVF clinic staff and fertility counsellors - Child and family practitioners The Professional Pass is available for individual registration and for teams. Volume pricing is available for organisations registering multiple staff — contact hello@smbcsummit.com for details. If you are unsure whether you are eligible, contact us at hello@smbcsummit.com before registering. |